The 12th eGovernment Benchmark report is the third edition of the measurement made according to the new eGovernment Benchmark Framework 2012-2015. This framework provides for the use of mystery shoppers, i.e. researchers that assess government websites and services by simulating citizen's journeys through them.
The report analyses all the related services offered online for the following 7 life events, namely:
• losing and finding a job,
• starting a business,
• owning a car,
• small claims procedure (i.e. civil litigation for low value claims),
• regular business operations.
A complete measurement of all seven life event takes two years: the former three are measured in even years while the latter four are measured in odd years. Therefore, this year represents the second complete measurement, running across 2013-2014, allowing us to compare progress made with respect to 2012-2013.
(Source: European Commission)
Members of European Digital Rights have joined forces to defend civil rights in the information society. Currently, 33 privacy and civil rights organisations have a membership. They are based or have offices in 19 different countries in Europe.
Some examples of regulations and developments that have the attention of European Digital Rights are data retention requirements, copyright and fair use restrictions, cybercrime, filtering and blocking of internet content and notice-and-takedown procedures of websites.
Access the EDRi Papers.
Surveillance and censorship: the impact of technologies on human rights is a 2015 report, published by the EU.
As human lives transition online, so do human rights. The main challenge for the European Union and other actors is to transition all human rights to the digital sphere.
This report argues that the human rights-based approach can be helpful in focusing discussions about security on individuals rather than states. It provides an overview of countries and companies that pose risks to human rights in the digital sphere. It lists the most relevant international laws and standards, technical standards, business guidelines, Internet principles and policy initiatives that have been crucial in transitioning the human rights regime to the digital sphere.
It also analyses the impact of recent EU actions related to Internet and human rights issues. It concludes that different elements of EU strategic policy on human rights and digital policy need be better integrated and coordinated to ensure that technologies have a positive impact on human rights. The report concludes that EU should promote digital rights in national legislation of the third countries, but also in its own digital strategies.
(Source: European Union)